Customer Testimonials

Just a bought a new car. Easy process. Very friendly. Would recommend to others. Wally and Hass were great to work with!

SEE ROB PARM! HE'S AWESOME! He made the buying experience such a PLEASURE! Special shout out to finance manager HOSS and manager SEAN CLARY... EVERYONE WAS GREAT! I

SEE ROB PARM AT EMPIRE MAZDA THEY HAVE A NICE SELECTION OF USED CARS. THEY DID A THOROUGH AND NICE JOB.

We are so excited for our new car and we had an amazing, seamless and easy experience working with James and the team at Mazda Huntington! Joshua was so easy to work with as well and helped us through the process. We LOVE our new car and appreciate everyone’s help!

We are so excited for our new car and we had an amazing, seamless and easy experience working with James and the team at Mazda Huntington! Joshua was so easy to work with as well and helped us through the process. We LOVE our new car and appreciate everyone’s help!

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Rob Parm at Empire Mazda of Huntington was very nice and extremely knowledgeable. Took his time to show us every feature of the car. Highly recommend.

The experience was great with Waled Zayed. He provided us with great customer service and helped us easily decide what we wanted. If you want great customer service ask for Waled Zayed.

Purchased a car for my daughter at Empire Mazda. Jaime from sales was great and found the exact car we were looking for at a fair price. Car was delivered within 2 hours and I was happy with the experience.

Great experience overall! I really want to thank and highlight James Krulder for doing everything he could to help me get the car I wanted and, most importantly, on the terms I was comfortable with. James was very nice, friendly, and understanding of my situation from the very beginning - and he did not make me feel pressured or rushed into making a decision. I’m very happy and excited to drive my new car around! I would definitely recommend working with James if you’re looking for a car. Thank you to the Empire Mazda team!

I had a great experience with ms. Jamie flores at empire mazda, shes very knowledgeable on the vehicles on the lot and made my buying experience great, if your looking for a vehicle ask for jamie!

We had a very pleasurable experience with Wally. We were able to laugh, joke and be serious to what we were looking for. The process was seamless. We will recommend Empire Huntington Mazda to anyone we know that maybe looking for a car. Thank you to all that helped us purchase our certified pre owned 2023 Mazda CX- 5 for everything.

I had an excellent overall experience at Empire Mazda of Huntington and would absolutely recommend this dealership. From the moment I walked in, the dealership made a great impression. The facility is beautiful, elegant, extremely clean, and very well maintained. The atmosphere is comfortable and welcoming, and even the small details stand out everything looks organized, professional, and the entire place smells great. It genuinely feels like a dealership that takes pride in the customer experience. I especially want to recognize Jamie, my sales advisor. She was outstanding throughout the entire process. She was professional, patient, friendly, and very helpful ... Read More

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Google - Aug 8, 2026

I had an excellent overall experience at Empire Mazda of Huntington and would absolutely recommend this dealership. From the moment I walked in, the dealership made a great impression. The facility is beautiful, elegant, extremely clean, and very well maintained. The atmosphere is comfortable and welcoming, and even the small details stand out everything looks organized, professional, and the entire place smells great. It genuinely feels like a dealership that takes pride in the customer experience. I especially want to recognize Jamie, my sales advisor. She was outstanding throughout the entire process. She was professional, patient, friendly, and very helpful from beginning to end. She took the time to answer my questions, helped me throughout the purchasing process, and made communication much easier by assisting me in both English and Spanish. I never felt uncomfortable asking questions or taking the time I needed to understand the process. Jamie is definitely one of the main reasons my experience with this dealership was so positive. I also want to recognize the management team. I had a concern after the purchase regarding one of the protection products, and although there was initially a misunderstanding, management personally took the time to listen to my concerns, understand exactly what I was asking for, and ultimately provide a solution that left me very satisfied. That part of the experience actually increased my confidence in the dealership. Any business can have a misunderstanding, but what matters to me is how they respond when a customer raises a legitimate concern. In my case, management stepped in, communicated with me directly, and worked with me until we reached a fair resolution that worked for both sides. I truly appreciate that. Overall, I am very happy with my 2022 Mazda CX-5 Premium Plus, the buying experience, the dealership itself, and especially the level of attention I received from Jamie and management. Buying a vehicle is a major decision, and having people who are willing to listen, communicate, and stand behind the customer experience makes a big difference. Thank you Jamie and the entire Empire Mazda of Huntington team for the service and for making sure I ultimately walked away happy with my purchase. I would definitely do business with this dealership again. Highly recommended!

I had amazing experience purchasing my 2026 Mazda cx-90 sindy Hernandez she’s the top sales person at the store and now I understand why, I’m glad I had her as my sales person thank to Josh finance manager

I had an excellent overall experience at Empire Mazda of Huntington and would absolutely recommend this dealership. From the moment I walked in, the dealership made a great impression. The facility is beautiful, elegant, extremely clean, and very well maintained. The atmosphere is comfortable and welcoming, and even the small details stand out everything looks organized, professional, and the entire place smells great. It genuinely feels like a dealership that takes pride in the customer experience. I especially want to recognize Jamie, my sales advisor. She was outstanding throughout the entire process. She was professional, patient, friendly, and very helpful ... Read More

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DealerRater - Aug 8, 2026

I had an excellent overall experience at Empire Mazda of Huntington and would absolutely recommend this dealership. From the moment I walked in, the dealership made a great impression. The facility is beautiful, elegant, extremely clean, and very well maintained. The atmosphere is comfortable and welcoming, and even the small details stand out everything looks organized, professional, and the entire place smells great. It genuinely feels like a dealership that takes pride in the customer experience. I especially want to recognize Jamie, my sales advisor. She was outstanding throughout the entire process. She was professional, patient, friendly, and very helpful from beginning to end. She took the time to answer my questions, helped me throughout the purchasing process, and made communication much easier by assisting me in both English and Spanish. I never felt uncomfortable asking questions or taking the time I needed to understand the process. Jamie is definitely one of the main reasons my experience with this dealership was so positive. I also want to recognize the management team. I had a concern after the purchase regarding one of the protection products, and although there was initially a misunderstanding, management personally took the time to listen to my concerns, understand exactly what I was asking for, and ultimately provide a solution that left me very satisfied. That part of the experience actually increased my confidence in the dealership. Any business can have a misunderstanding, but what matters to me is how they respond when a customer raises a legitimate concern. In my case, management stepped in, communicated with me directly, and worked with me until we reached a fair resolution that worked for both sides. I truly appreciate that. Overall, I am very happy with my 2022 Mazda CX-5 Premium Plus, the buying experience, the dealership itself, and especially the level of attention I received from Jamie and management. Buying a vehicle is a major decision, and having people who are willing to listen, communicate, and stand behind the customer experience makes a big difference. Thank you Jamie and the entire Empire Mazda of Huntington team for the service and for making sure I ultimately walked away happy with my purchase. I would definitely do business with this dealership again. Highly recommended!

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Empire Mazda made buying my new car quick, transparent, and completely fast. I got a great price, excellent service, and I couldn't be happier with my new ride!

Empire Mazda made buying my new car quick, transparent, and completely stress-free. I got a great price, excellent service, and I couldn't be happier with my new ride!

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Sindy was great to work with throughout the whole process. She was friendly, helpful, and made buying my Mazda quick and easy. I really appreciate all of her help and would definitely recommend working with her!

I had a great experience dealing with James Krulder . He was responsive, knowledgeable, and clearly a subject matter expert in the area I was looking for. He was always to the point, patient, professional, and well behaved, which can be surprisingly difficult to find in this industry. Most importantly, I found James to be honest and straightforward throughout the entire process. The price he initially quoted and agreed with me was the same number right through to the end. He stood by it and fought to keep it until the very last minute. I really appreciated his transparency and the ... Read More

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Google - Aug 4, 2026

I had a great experience dealing with James Krulder . He was responsive, knowledgeable, and clearly a subject matter expert in the area I was looking for. He was always to the point, patient, professional, and well behaved, which can be surprisingly difficult to find in this industry. Most importantly, I found James to be honest and straightforward throughout the entire process. The price he initially quoted and agreed with me was the same number right through to the end. He stood by it and fought to keep it until the very last minute. I really appreciated his transparency and the way he handled everything. I would definitely recommend James to anyone looking for someone reliable, honest, and professional.

Just got my Nissan Rogue at Empire Mazda, and I have nothing but amazing things to say about James Krulder and Josh Robert’s, they made this purchase so easy, highly recommend Empire and this team

Large selection of all types of Mazda's but the salesman Marc help me narrow it down,For my budget he explained honestly the best car for my needs- Not what I want but realistically for what I can afford..He gave me a great deal and my wife is so happy with the new car. Thank You Mr.Cruz, See you Soon !

We love the staff at Empire Mazda! We worked with James Krulder & he did an exceptional job! We love our Mazda CX-30!

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We had an excellent experience with Empire Mazda of Huntington! As first-time car buyers in the U.S., we were a bit nervous, but the entire process was smooth and transparent. Working with James Krulder was an outstanding experience from start to finish. As first-time car buyers in the U.S., we had a lot of questions, and James made the entire process smooth and easy to understand. He was patient, knowledgeable, and always took the time to explain everything clearly without making us feel rushed. What stood out the most was his honesty, professionalism, and genuine willingness to help. ... Read More

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Google - Aug 1, 2026

We had an excellent experience with Empire Mazda of Huntington! As first-time car buyers in the U.S., we were a bit nervous, but the entire process was smooth and transparent. Working with James Krulder was an outstanding experience from start to finish. As first-time car buyers in the U.S., we had a lot of questions, and James made the entire process smooth and easy to understand. He was patient, knowledgeable, and always took the time to explain everything clearly without making us feel rushed. What stood out the most was his honesty, professionalism, and genuine willingness to help. He kept us updated throughout the process, responded promptly to our questions, and made sure we found the right vehicle that fit our needs. Thanks to his dedication, we were able to purchase our very first car in the U.S. with confidence. If you’re looking for someone who truly cares about their customers and goes above and beyond, I highly recommend James. Thank you for making this milestone such a positive and memorable experience for our family! Highly recommend Empire Mazda of Huntington to anyone looking for outstanding customer service!

ROB PALM EXCELLENT KNOWLEDGEABLE PERSON AT THE MAZDA EMPIRE OF HUNTINGTON VERY HAPPY AND PLEASED

I had a great experience purchasing my vehicle thanks to Sindy! From the very beginning, she was friendly, knowledgeable, and truly cared about helping me find the right car. She made the whole process smooth and stress-free, answering all my questions and making sure I felt confident in my decision.

I had a great experience buying my car from Mazda Huntington. Mike Smith made the entire process smooth, straightforward, and stress-free from start to finish.

I have been with this Mazda dealer for the last 3 years. Today I traded in a 2023 Mazda CX5 for a 2026. Nice dealership and I cannot say enough positive things about Sindy. She was so helpful and responsive- a breath of fresh air through the entire process.

Rob Parm made my buying experience easy. He was knowledgeable and able to answer all of my questions.

Worked with Rob Parm at Empire Mazda….. had a great experience, I highly recommend.

Waled was great to work with! As a first time Mazda buyer, I had a great overall experience and am very pleased with my new CX-5.

Rob Parm was great. Helped my family get a great car at a good deal. See Rob when you come in

Empire is the best! Michael Smith is the best to work with. From leasing my vehicle years ago, to purchasing one now, he has always lead me in the best direction. He helps you understand all of your options and will make sure you get what you want and need.

I had an outstanding experience working with Michael from start to finish. He was knowledgeable, professional, and genuinely cared about making sure I found the right vehicle without any pressure. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free.

I had a great experience buying my car. Michael S was friendly, professional, and made the whole process easy. He answered all my questions and helped me find the right car. I would definitely recommend him to anyone looking to buy a vehicle!

If you’re looking to purchase a car make sure you speak with Marc Cruz. Best sales person I’ve worked with and i always refer friends / coworkers to him. Not a single bad thing to say ! Loving the CX-30

(Translated by Google) Thank you so much! Thanks to God and to Ms. Sindi Hernández, whom God sent to help my wife and me with our new vehicle. Glory to God! She helped us with everything. She was so patient! I truly recommend her 100%. (Original) Muchísimas gracias A Dios y la señorita sindi Hernández que Dios puso para ayudarnos a mi esposa y ami para nuestro nuevo vehículo la gloria es de Dios nos ayudó en todo q paciencia la verdad la recomiendo al 100%

"I had a great experience buying my car here. Marc was an amazing salesman from start to finish. He was honest, professional, and never made me feel pressured. He answered all my questions and made the process smooth. Highly recommend asking for him!"

Marc was such a great person. He explains everything well and with confidence and knows what he’s doing and offering. Looks professional as well. I will be sending my family to see Marc when a car is needed. Thanks so much for a job well done !!!!!!!!

James K was amazing and got me into my dream car!! I am so grateful for him and the whole crew at Empire Mazda. James went above and beyond for me and everything went so smoothly. He made it such an easy/ stress free experience! I highly recommend James and Empire Mazda to anyone searching for their new ride. I couldn’t be more happy with my 2026 Cx50

I placed an order online for mats for my CX-70 and when I called the dealer to follow up on my order, they had it ready and offered to drop it off at my house the same day. I spoke to parts manager Mr. Romain Carius and he was very helpful. Thank you so much for the outstanding service I received.

Sindy gave an excellent deal!! She was extremely informative and has helped make our lives easier a DAY before our honeymoon! Special shoutout to Shawn as well for taking care of us so well as well!!

Looked at a bunch of cars and dealerships could not find a match within my price range sadly.  I stumbled upon this dealership and decided to give it a try. I ended up getting a certified preowned truck. I didn’t even think I would qualify for a used car at that point. I was dealing with a sales rep named Marc. He knew everything about every car in the lot.  He also helped me buy a truck that went far past my expectations! Definitely would recommend this dealership but ask for Marc!

Marc helped my daughter purchase her new vehicle. She was not in the market to buy a new car, and Marc made the process as painless as possible for her. He was professional, kind and understanding of her situation. I would highly recommend Marc to other customers in need of a car. Jeanne Kopetic.

Purchased a car here last week. My sales person was Marc Cruz. He was very knowledgeable and extremely patient answered every question and I felt zero pressure. He made the process simple and best part ..was able to get me a monthly payment under my budget!

Just bought a Cx-30 at this location and my salesguy Michael was awesome. I actually couldn't imagine this experience being any better or easier. Everyone was very transparent and helpful and I was in and out within a couple hours. I highly recommend this location for your new Mazda!

I highly recommend this dealership. Be sure to ask for Marc Cruz! He made this process so easy and enjoyable. Plus, he was able to get my niece her dream car within our budget. It was such a great experience. I'll be going back when I'm ready for my next car for sure!

Michael Smith goes above and beyond to make sure every customer has a great experience. His kindness, patience, and dedication truly set him apart.A return will be had

Michael Smith is an excellent car salesman who is honest, professional, and always willing to help. He makes the entire process smooth and stress-free while putting his customers first.

Michael Smith is knowledgeable, trustworthy, and always takes the time to help his customers. His outstanding service makes a lasting impression.

Michael Smith provides exceptional customer service and genuinely cares about the people he works with. His professionalism and positive attitude make the experience enjoyable.

My dealer Rob Parm at Empire Mazda was terrific, took his time with me on a test-drive, went above and beyond. Good experience.

Sindy and her team went out of their way to find me the exact car I wanted, they communicated with me every step of the way.

Steven was great!

Steven Ramos did a great job getting me in my new cx50 with a great deal!!

Rob Parm at Empire Mazda was very helpful and gave us a good deal. He took the time to go over the new car in great detail and explained it well

Cindy was so helpful despite how long it took us to make a decision. She was patient and took her time to explain everything well. If you need a Mazda car, check out Cindy and you won't be disappointed.

Mike was Amazing will be my Mazda Man for as long as I have a Mazda!

SEE ROB PARM AT EMPIRE MAZDA… VERY THOROUGH AND INFORMATIVE OF HOW TO WORK THE MAZDA. LOVE MY NEW CX-50 HIGHLY RECOMMEND.

Great Service from Waleed. Very knowledgeable and patient. Highly recommended and very friendly and approachable.

See rob parm at empire Mazda. He was extremely helpful and knowledgeable about the cars.

I love this place! See Rob Parm at Empire Mazda. He’s the best!!!

Marc was great!

Just got my third vehicle from Empire Mazda (2 leases 1 purchase w trade in). Very pleased with all the staff- Which is a big reason why I come here. Although new to this dealership Stephen Ramos was very kind and helpful with the whole sales process and the manager worked with me as well. Carlos, the finance manager was a pleasure And Wally is extremely knowledgeable, helping me set up the mazda app and other car features. Thankfully the whole Trade-in process was beyond simple and easy. Highly recommend!

We just purchased a Mazda Cx 5! Steve Ramos sold us our SUV and he was very knowledgeable about all the different programs Mazda has to offer. He was extremely patient and helped find the perfect vehicle for our family. Joshua and all of the Mazda staff helped make this purchase seamless We will definitely be returning customers. 🙂

(Translated by Google) Excellent customer service and great attention from Ms. Sindy Hernandez. She's the best salesperson I've ever had the pleasure of meeting, and I highly recommend visiting this dealership and speaking with Sindy. She's the best—friendly and welcoming. (Original) Un gran atención y excelente servicio al cliente la srta Sindy Hernandez es la mejor vendedora que he tenido el placer de conoce y recomiendo que venga a visitar este concesionario y hablen con Sindy es la mejor trato amable y familiar

(Translated by Google) An excellent decision, thank you so much Sindy Hernandez for your time and patience. I'm very happy with my purchase, I wish you much success, thank you for everything! (Original) Una excelente decisión, muchas gracias Sindy Hernandez por tu tiempo y paciencia, estoy muy feliz por mi compra , te deseo mucho éxito, gracias por todo…. !!!!

As a new driver in New York City , it was difficult for me to get a car by finance. So Mazda group at Huntington NYC is the best dealer car. I want say thank you God first and Syndi Hernandez. She helped a lot with the paper work. She was very professional, and patience to treat people with respect also the group of financial Mazda. Jhos… Before to came to Mazda , I visited many dealer and New York and Florida because the hight interest. I Highly recommend Mazda group and Sindy. They made the impossible posible. God bless you all. ... Read More

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Google - Jul 11, 2026

As a new driver in New York City , it was difficult for me to get a car by finance. So Mazda group at Huntington NYC is the best dealer car. I want say thank you God first and Syndi Hernandez. She helped a lot with the paper work. She was very professional, and patience to treat people with respect also the group of financial Mazda. Jhos… Before to came to Mazda , I visited many dealer and New York and Florida because the hight interest. I Highly recommend Mazda group and Sindy. They made the impossible posible. God bless you all. Please came to Mazda to get your car of ur dream.

Sindy Hernandez was amazing! I highly recommend. No BS.

Sindy Hernandez was awesome. It was a great experience. I was worried I was going to be stuck there all day (like always), but they really got the job done. I would highly recommend. Best part, the price is the price. No hidden fees and no xx.

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Bought a used car from Mazda Huntington. Worked with Rob Parm and he was a pleasure to work with and highly recommend asking for him. The GM Sunny was very professional and made the experience great. Hoss in finance made the financing easier than any other dealer. No pressure for adds one. Overall 5 star experience.

Rob Parm at Empire Mazda was very helpful and helped me get what I need!

Excellent services, good support to new customers. Thanks to Ms Sindy good atention. Good experience🥰

Catherine Espinoza-Corella and Jonathan Simeone are big assets to the team at Empire Mazda. They were courteous, personable, and professional when I brought my car in for service, even scheduling services that were not covered under my warranty. I've been to dealers before where they make you wait all day for minor services as well as attempt to charge you for unnecessary repairs. Not so at Empire Mazda. Fair, honest and professional describe them best. I trust my Honda HR-V to Empire Mazda and wouldn't go to any other dealer.

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I waited for over 1.5 hours in the service department for an inspection and oil change. Before anyone had even looked at my vehicle, I received a text recommending more than $2,000 worth of repairs. After receiving the text, I went to the service counter and told them I only wanted the inspection and oil change I had originally come in for. The service advisor then checked on my vehicle and informed me that it had not even been looked at yet. So after waiting for an hour and a half, no work had been performed and no one had inspected the ... Read More

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DealerRater - Jul 3, 2026

I waited for over 1.5 hours in the service department for an inspection and oil change. Before anyone had even looked at my vehicle, I received a text recommending more than $2,000 worth of repairs. After receiving the text, I went to the service counter and told them I only wanted the inspection and oil change I had originally come in for. The service advisor then checked on my vehicle and informed me that it had not even been looked at yet. So after waiting for an hour and a half, no work had been performed and no one had inspected the car, yet I had already been presented with over $2,000 in recommended repairs. That completely destroyed my confidence in this service department. I told them to return my vehicle so I could leave, and it still took another 15 minutes to get my car back. Based on this experience, I found the operation to be disorganized and unprofessional run by a bunch of incompetent boobs. I will not be returning and would not recommend using this service department.

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Great dealership with excellent customer service. Couldn’t have a more flawless experience when buying my first car. I would recommend anybody trying to get a mazda. Their staff are very knowledgeable, friendly, and they would go above and beyond for any reasonable requests that you make. Kudos to Aleks and Mark for showing what excellent customer service represents!!!

Worked with Robert Parnagian of empire Mazda of Huntington , treated me like a family member and answered all my questions as a first time car buyer.

ROB PARM AT EMPIRE MAZDA DID AN AMAZING JOB AT SECURING ME WITH THE PERFECT FIT, HIGHLY RECOMMEND

Great experience! Mike smith was very nice, patient and helpful. He answered all my questions without any pressure. I would definitely recommend him to anyone looking for a new car.

Great service Mike Smith Was very helpful and friendly. Made the process very easy. Would reccommed him if your looking to buy a car

Marc is so Great and easy to work with

Wally was the best salesman come to him and it’s my second car purchase from him 👏😉

I had an outstanding experience with Marc and everyone at Empire Mazda of Huntington! Buying a car can be stressful, but Marc made the entire process incredibly easy, even over the phone. He was honest, responsive, and went above and beyond to earn my business. Not only did Marc beat a competitor's price, but he made sure I got a fantastic deal on my new Mazda CX-30 without any pressure or games. Everything was handled professionally, and the process was smooth from start to finish. If you're looking for a dealership that values its customers and a salesperson ... Read More

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Google - Jun 29, 2026

I had an outstanding experience with Marc and everyone at Empire Mazda of Huntington! Buying a car can be stressful, but Marc made the entire process incredibly easy, even over the phone. He was honest, responsive, and went above and beyond to earn my business. Not only did Marc beat a competitor's price, but he made sure I got a fantastic deal on my new Mazda CX-30 without any pressure or games. Everything was handled professionally, and the process was smooth from start to finish. If you're looking for a dealership that values its customers and a salesperson who genuinely works hard to get you the best deal, I highly recommend Marc and Empire Mazda of Huntington. I couldn't be happier with my new CX-30 and the outstanding service I received. Thank you, Marc!

Shoutout to Mike smith for helping me explore my options today. He was patient, answered all my questions, and made the whole process of checking out new vehicles stress-free and fun. Excellent service

I had a very great experience working with Mike smith he helped me throughout the whole process. He was patient answered every question and concern I had. If your looking to buy or lease a car I would recommend him for a stress free experience.

I had a great experience leasing my new Mazda CX-5, thanks to Mark. He was patient throughout the entire process, took the time to answer all of my questions. If you're looking for someone who is knowledgeable, professional, and genuinely cares about helping you find the right car, I highly recommend asking for Mark. Thank you for a positive experience!

We had a great experience at Empire Mazda! We checked many dealerships but it was clear this dealership took the time to test drive several cars with us and come to a great deal. Shoutout to Wally who helped us through the whole process!

Marc was a pleasure to work with. He was attentive, took the time to walk us through everything, and helped make the process easy.

Had a great experience with Marc at Mazda Huntington. He was knowledgeable, answered all of our questions, and did everything he could to help us get the best price and available discounts.

See Rob Parm at Empire Mazda of Huntington. Rob is the best. Takes all the time needed. Works with you and made the buying experience the best!!

My car battery died and I had a rough morning with ann unnecessarily mean tow truck driver. Everyone at empire Mazda really understood customer service. Bernadine got me in and was so kind and helpful. Lucas was communicative throughout, kind and efficient. I was able to work while I waited which was critical I would highly recommend the service department!!!!!!

My son and I recently leased two new Mazda CX 5’s from Empire Mazda, and the experience was fantastic. A special thank you to Catherine and Joshua, who went above and beyond for us. They were knowledgeable and professional and genuinely cared about making sure we were happy. The entire staff at Empire Mazda was outstanding and made the process easy and enjoyable. We truly appreciate the excellent service and highly recommend Empire Mazda!! Thank you all, Fran & Vincent

Excellent

Had a great experience and Empire Mazda. Lucas is a real gentleman and a man of his word. When I told him I needed the car to drive to Buffalo the next day, he kept a mechanic there after hours in order to accommodate me. If I could give them six stars, I would.

The process was very easy.

La peor experiencia que he tenido al momento de comprar un vehículo ha sido en este concesionario, nunca te hablan claro, le dan vueltas a las preguntas que haces para no responder, fui comprando un Hyundai Kona 2022 que estaban ofreciendo en al rededor de 15mil dólares y cuando me enteré de lo que pagué en servicios extras que agregaron sin mi consentimiento y sin informarme de los mismos, el precio del vehículo ascendió a casi 28mil dólares, nos hemos comunicado con el concesionario para intentar solucionar todo esto y como siempre le dan vueltas al asunto ... Read More

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DealerRater - Jun 22, 2026

La peor experiencia que he tenido al momento de comprar un vehículo ha sido en este concesionario, nunca te hablan claro, le dan vueltas a las preguntas que haces para no responder, fui comprando un Hyundai Kona 2022 que estaban ofreciendo en al rededor de 15mil dólares y cuando me enteré de lo que pagué en servicios extras que agregaron sin mi consentimiento y sin informarme de los mismos, el precio del vehículo ascendió a casi 28mil dólares, nos hemos comunicado con el concesionario para intentar solucionar todo esto y como siempre le dan vueltas al asunto y no responden con nada, hace casi 2 meses me contacto un supuesto director financiero de este concesionario para supuestamente darle solución al problema y hasta ahora ha sido más de lo mismo, le dan vueltas al asunto, prometen soluciones pero no cumplen con nada de lo que te dicen, me dijeron que iban a reembolsar un dinero al préstamo a cambio de que elimináramos los reviews que hicimos, que ellos ya tenían todo listo y que con hundir un botón se hacía efectivo el reembolso, nosotros cumplimos con eliminar los reviews en 2 de las 3 plataformas donde los hicimos y hasta ahora casi 22 días después no han hecho el reembolso, aparte de que me parece una falta de respeto que me vean la cara de tonto, también pienso que la condición para devolver el dinero no debería ser obligatoriamente borrar estos reviews, si ellos saben que lo hicieron mal, deberían devolver el dinero, deberíamos ser nosotros los que le exigiéramos cosas al Consecionario, no al contrario, les soy sincero, no les recomiendo para nada comprar aquí, y si eres una persona como yo inexperto, mucho menos porque vas a ir por el carro de tus sueños y vas a conseguir una deuda que te será difícil pagar, y mientras ellos siguen dando vueltas, yo sigo pagando intereses de un dinero que ellos impusieron en el crédito sin darme una información claro del costo.

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Wally was extremely helpful, kind, and patient throughout the entire car buying process. Thanks Mazda!

Tried buying a car and Luis the sales person would not even respond to my texts. Its been weeks. No professionalism whatsoever. ——————————- UPDATE 6/22/26 Updating my review from 1 star to 3 stars. I'm adding 2 stars because the General Manager, Sunny, reached out to me directly, and we are now in the process of working toward a solution. He has assured me that he will be handling the matter personally, which I truly appreciate. It means a lot when management takes the time to listen and take care of their customers. I will update my rating again once the transaction is ... Read More

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Google - Jun 20, 2026

Tried buying a car and Luis the sales person would not even respond to my texts. Its been weeks. No professionalism whatsoever. ——————————- UPDATE 6/22/26 Updating my review from 1 star to 3 stars. I'm adding 2 stars because the General Manager, Sunny, reached out to me directly, and we are now in the process of working toward a solution. He has assured me that he will be handling the matter personally, which I truly appreciate. It means a lot when management takes the time to listen and take care of their customers. I will update my rating again once the transaction is fully completed and resolved. I'm hopeful that this experience will ultimately earn a 5-star review because I genuinely like the brand and this is my neighborhood dealership.